Olha Vorobei

Olha Vorobei is a Delivery Manager with 5+ years of experience in education, customer support, and operations. She specializes in team building, soft skills development, and process optimization. At EverHelp, she combines people management with data-driven efficiency. Previously, in another company, Olha progressed from support agent to Team Lead. She is skilled in managing KPIs, handling large data sets, and refining performance scorecards to deliver scalable support solutions.