Our outsource team resolves 70%+ of requests on the first contact, ensuring your product leaves a flawless impression on users.
Experience the benefits of fast and reliable outsourced tech support, and watch your ROI grow as we quickly overcome technical obstacles and software issues.
Resolution for high-priority issues
Cheaper than in-house
Reduction in escalations
No matter what's causing the problem—hardware, software, or network issues—our outsourced tech support team experts ensure high-quality problem-solving and customer satisfaction.
Get insights from every customer interaction to improve support request coverage, predict what complex issues might arise, and fix them beforehand.
Ensure your customers receive the help they need with our team delivering fast resolutions across multiple channels, including chat, email, and phone.
Outsource support and partner with skilled agents who know your product, delivering assistance that meets client needs, enhances customer experience, and fosters loyalty.
Gain a seamless support system fit as we integrate our outsource technical support directly into your existing workflows and SaaS platforms.
Scale your technical support services to handle any fluctuations in workload and boost productivity during product releases or peak seasons.
Leveraging our FAQs and self-service options, help users find quick answers to common queries and technical issues, reducing wait times to the max.
Our approach as an outsource company ensures that data and systems are consistently protected, adhering to industry-leading service practices and protocols.
As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud during customer support outsourcing. We are dedicated to maintaining secure systems that protect sensitive financial information and cater to customer needs.
Your privacy protection and data security are central to our support team operations. We are a fully GDPR-compliant company, ensuring that personal data is handled with the highest level of security and care, in line with international regulations for the quality of work.
Our client is a newly developed mobile & web marketplace app for locals. It is designed to make shopping for various products, from books to home items, available wherever and whenever you are.
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Our client is an app that helps millions of learners enrich their vocabulary anywhere, anytime.
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Our client is a reputable online trading platform that offers access to various financial markets, including stocks, forex, cryptocurrencies, and commodities.
Our client specializes in providing comprehensive supply chain and freight management solutions.
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
Wisey is an online platform that helps people who are struggling with procrastination.
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
We can integrate with all major CRM systems or add a new integration just for you.
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact support issues and needs and promote customer success.
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Grow using an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth and drives customer loyalty.
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Focus on core business activities and reduce in-house costs for support solutions. Our experts manage all tedious administrative duties and cover various support functions, ensuring effective resolution of customer issues.