Research-Driven Support Resources

This handbook is like a flight simulator of AI for customer service – a safe place to learn from real crashes, smooth landings, and everything in between before you launch your own AI initiatives. Every lesson comes from building our AI customer service agent, Evly.

Choosing the right customer support vendor doesn't have to be overwhelming. This printable checklist cuts through the noise and helps zero in on what truly matters for you.

2026 is upon us, and customer support trends are already changing. Check out what’s here to stay...