Churn-Proof Your eCommerce With Tried Retention Scripts‍

In a crowded market, churn is every brand’s worst nightmare. Make that turnover drop with a retention script pack built from field-tested messages used by experienced support leads.

Churn is expensive. This retention script pack is free.

Start growing your brand with proactive assistance

Download the script pack

What’s inside

Customers can leave at any moment. So, we made sure your support team always has the right messages for every scenario and every major communication channel.

Ready-to-send messages for every touchpoint

This pack includes retention messages for every part of the customer journey from consideration to post-purchase, so your agents always know what to say and when best to say it.

Scripts for email, live chat, and push notifications

Reach customers where they engage most. In this pack, you’ll find ready-to-use scripts for email, live chat, and app push notifications, so you can cater to your customers’ preferences.

Win-back campaign suggestions

A churned customer doesn’t mean they’re lost forever. We’ve gathered a few emails and push notification scripts to help you win those customers back.

Loyalty promotion options

Turn repeat buyers into dedicated brand enthusiasts using specialized promotional scripts to bring attention to your loyalty programs.

Customer support recovery notifications

Give your agents the basics on how to deal with customers in different scenarios. Our pack includes messages to send when dealing with common issues, angry customers, and service troubleshooting.

Bonus scripts

Re-engaging customers is key to reducing churn. But what about those just browsing? Our bonus scripts give agents secret tools for these tricky moments.