Our expert agents manage everything from troubleshooting digital payments to assisting with account management, ensuring smooth, efficient, and seamless customer experiences.
Experience ROI growth as satisfied customers stay longer, make more transactions and become true brand advocates facilitating business growth in the fintech industry.
First response time on chats
Decrease in operational costs
faster kyc verification time
It’s imperative to swiftly resolve trading issues during peak market hours. Work with our support team, trained to act fast, fixing problems before they escalate into financial losses or account cancellations. Be sure all issues are seamlessly handled with precision and care, no matter how complex.
By delivering real-time solutions, our agents keep your customers satisfied during high-stakes moments. Whether managing last-minute requests or complex errors, we guarantee that time-sensitive queries are resolved quickly and efficiently to maintain the highest CSAT.
Effortlessly resolve fintech-specific issues, such as transaction discrepancies and refunds, with a specially trained team that becomes experts in your fintech product. Our thorough training ensures that your customers receive accurate and timely support whenever they reach out.
This personalized expertise builds trust with your customers. By offering swift and reliable solutions, we help your customers feel secure, leading to stronger loyalty and higher long-term retention rates.
Leverage the power of AI-driven analytics to enhance the accuracy and speed of your omnichannel support. With our AI tools processing large volumes of data, you will be able to provide fast, data-driven responses, even during high transaction periods.
By combining human expertise with AI precision, we ensure quick resolutions without sacrificing quality. This results in higher operational efficiency and exceptional fintech customer satisfaction.
Trust is essential in fintech, and we build it by tailoring customer interactions through human support. With our agents and customer data, you will easily provide personalized responses, ensuring each user feels prioritized, understood, and valued.
This approach fosters a deeper connection with your clients, enhancing their confidence in your brand. Personalized support services build trust, increasing satisfaction and customer loyalty.
Rest assured that your sensitive financial data is handled in compliance with GDPR, CCPA, and other regulations for fintech companies. We ensure that customer information, including bank accounts and credit scores, is securely protected.
We regularly audit our security measures to uphold the highest standards. Your customers’ data is safe with us, providing them peace of mind when using your financial services.
Provide your VIP clients with dedicated, personalized attention, ensuring their needs are met promptly and efficiently. We offer white-glove customer care service, handling their complex inquiries with expertise and attention to detail.
By delivering exceptional support to your VIP customers, we help you maintain strong relationships with your most important users, enhancing loyalty and retention. This premium care ensures they feel valued and continue to trust your high-quality product and brand.
It’s imperative to swiftly resolve trading issues during peak market hours. Work with our support team, trained to act fast, fixing problems before they escalate into financial losses or account cancellations. Be sure all issues are seamlessly handled with precision and care, no matter how complex.
By delivering real-time solutions, our agents keep your customers satisfied during high-stakes moments. Whether managing last-minute requests or complex errors, we guarantee that time-sensitive queries are resolved quickly and efficiently to maintain the highest CSAT.
Effortlessly resolve fintech-specific issues, such as transaction discrepancies and refunds, with a specially trained team that becomes experts in your fintech product. Our thorough training ensures that your customers receive accurate and timely support whenever they reach out.
This personalized expertise builds trust with your customers. By offering swift and reliable solutions, we help your customers feel secure, leading to stronger loyalty and higher long-term retention rates.
Leverage the power of AI-driven analytics to enhance the accuracy and speed of your omnichannel support. With our AI tools processing large volumes of data, you will be able to provide fast, data-driven responses, even during high transaction periods.
By combining human expertise with AI precision, we ensure quick resolutions without sacrificing quality. This results in higher operational efficiency and exceptional fintech customer satisfaction.
Trust is essential in fintech, and we build it by tailoring customer interactions through human support. With our agents and customer data, you will easily provide personalized responses, ensuring each user feels prioritized, understood, and valued.
This approach fosters a deeper connection with your clients, enhancing their confidence in your brand. Personalized support services build trust, increasing satisfaction and customer loyalty.
Rest assured that your sensitive financial data is handled in compliance with GDPR, CCPA, and other regulations for fintech companies. We ensure that customer information, including bank accounts and credit scores, is securely protected.
We regularly audit our security measures to uphold the highest standards. Your customers’ data is safe with us, providing them peace of mind when using your financial services.
Provide your VIP clients with dedicated, personalized attention, ensuring their needs are met promptly and efficiently. We offer white-glove customer care service, handling their complex inquiries with expertise and attention to detail.
By delivering exceptional support to your VIP customers, we help you maintain strong relationships with your most important users, enhancing loyalty and retention. This premium care ensures they feel valued and continue to trust your high-quality product and brand.
Our client is a newly developed mobile & web marketplace app for locals. It is designed to make shopping for various products, from books to home items, available wherever and whenever you are.
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Our client is an app that helps millions of learners enrich their vocabulary anywhere, anytime.
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Our client is a reputable online trading platform that offers access to various financial markets, including stocks, forex, cryptocurrencies, and commodities.
Our client specializes in providing comprehensive supply chain and freight management solutions.
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
Wisey is an online platform that helps people who are struggling with procrastination.
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
At EverHelp, we help you with tailored customer support outsourcing for fintech solutions that match your exact customer needs.
Opt for a dedicated or 24/7 shared team covering all your support needs and meeting customer expectations. Choose what works best for you at the moment and change it later.
Grow with A+ startup support using a product-centric approach. Our help with a variety of issues, including refund and chargeback practices, ensures sustainable growth.
Our top agents work for you, resolving even the toughest customer inquiries 24/7. Expert training, product knowledge management, and QA are provided for exceptional customer support organizations.
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various assistance functions, including live chat and email support.
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, provide exceptional customer service, and achieve your sales targets.