Supercharge your sales pipeline with sales support outsourcing

Outsource your lead generation and appointment setting to expert teams focusing on filling your B2B sales funnel with qualified prospects.

Book a meeting
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway

Outsource data in action

Each metric is a testament to the benefits of sales outsource and a step towards better sales performance and higher ROI.

Decrease in SQL cost
40%

Bring down the cost of acquiring each sales-qualified lead compared to running outreach in-house.

Improvement in conversion rates
2x

Turn more of your leads into closed deals with targeted outreach and qualification.

User retention increase
+10%

Happy customers stay loyal when your support works well.

Qualified leads generated monthly
>15k

Fill your pipeline with a steady stream of prospects who are ready for real sales conversations.

All sales growth operations, covered

From lead and sales prospecting to scheduling appointments and sending sales emails, our services cover every aspect of your sales funnel, ensuring you have a team of sales talent that brings a stream of qualified leads.

Sales lead generation

Align your efforts with business growth goals by targeting decision-makers and future sales prospects. Our team specializes in qualifying the right leads for companies across various industries.

Proactive customer support agent connection with clients conversion

Appointment setting

Coordinate directly with potential clients to set up meetings with your sales team through our outsourced sales representatives. Ensure your inside sales reps close more deals than chase leads.

peak season tickets volume

Data-driven targeting

Pinpoint high-potential prospects and optimize outreach strategies using our advanced sales agency analytics. Focus your outsource sales team efforts on the right leads and an effective sales process.

customer data base security

Lead qualification

Identify and qualify leads based on your specific criteria so that only the most relevant prospects reach your sales team. We help deliver quality leads and not just a quantity of sales operations.

proactive agent

Nurturing and follow-ups

Let us handle sales follow-ups and lead nurturing, keeping potential clients engaged until they're ready for a sales and marketing conversation.

83% csat

Cold outreach

Gain access to new opportunities for your outbound sales team with a steady stream of engaged and qualified prospects, thanks to our targeted cold calling and personalized campaigns.

human agents tasks for today
AI automation

AI automation for your support team

Industries

Personalized customer service for any industry

No matter which niche your business is in, outsourcing customer care service to Everhelp means you’ll get all industry-specific challenges and customer needs addressed, both common and complex.

SaaS

Customer service outsourcing
Implement new features in your product while we take care of your clients. Outsourcing customer support will decrease user churn, and our team can scale seamlessly with your growing user base.
saas customer support team

eCommerce

Customer service outsourcing
Drive your sales and minimize cart abandonment. We swiftly handle returns, shipping questions, and more, leaving your customers satisfied and eager to make more purchases.
ecommerce customer support for customers

Hospitality

Customer service outsourcing
Make your guests feel at home, as our outsourced customer service team manages reservations and special accommodation needs. This builds customer loyalty, good publicity, and drives high occupancy rates.
a traveler waiting for customer support

Fintech

Customer service outsourcing
Help your clients with payment and account inquiries faster than ever. We handle critical financial matters with precision timing and maintain the highest security protocols.
fintech secure compliant customer support

Gaming

Customer service outsourcing
With good online customer service, your game will stay trendy longer. We meet your players on their preferred channels and boost retention by offering warm, personalized support.
gamer playing
benefits

Why outsource customer service to Everhelp

Gain a strategic partner that turns customer interactions into growth opportunities. We don't just handle tickets. We build lasting relationships that drive growth.

tickets monthly
850K
availability
24/7
call center outsourcing

Effective scaling

Scale up and down during peak seasons and demand drops; no overspending on outsourcing of customer service. Our automated workflows handle simple inquiries efficiently.
social media support outsourcing

Responding in seconds

Stop losing customers to long wait times. We respond instantly on all channels: emails, calls, chats, and social media platforms your customers use daily.
live chat outsourcing

Global presence

Expand confidently into new markets with native-speaking agents who know local cultures. We’ll make your global customers feel at home, building trust and revenue growth.
non stop customer care

Non-stop customer care

Your outsourced customer support works across all time zones, helping your clients 24/7. This way, we prevent minor issues from becoming viral disasters that hurt your brand.
FRT
45 sec
email customer support outsourcing proactive customer service

Proactive customer service

We don’t react; we predict before issues escalate. Our analytics helps you to spot potential issues early and prevent complaints from becoming damaging negative reviews.

Stop handling support alone

Let's discuss how outsourcing customer services to us can gain you a competitive advantage.

Book a meeting
Our support wins

How clients grow with Everhelp

See the goals our clients achieved while outsourcing to us.

eCommerce & Marketplaces
Customer support

+35% resource efficiency for refurbished smartphones marketplace

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ecommerce customer support
SaaS & App
Customer support

Scaling peak season support for Headway & keeping 79% CSAT

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SaaS & App
Customer support

How a SaaS startup scaled to 40K tickets with EverHelp

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Energy & Utilities
Back-office

Cutting resolution times by 64% for SaaS project StreetCrowd

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eCommerce & Marketplaces
Back-office

Closing peak seasons with 95% CSAT for eCommerce Brava Fabrics

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SaaS & App
Customer support

Building support for Relatio from zero & hitting 86% CSAT within a year

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SaaS & App
Startup support

How Skyfluence scaled support to include 3 channels & established 84.1% CSAT

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SaaS & App
Customer support

Cutting 207-hour FRT to 5 min for a SaaS live chat app Mili

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SaaS & App
Customer support

Expanding support for Liven to reach 5 Min full case resolutions

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SaaS & App
Customer support

Reducing FRT by 98% for a SaaS project PlantIn

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Gaming & Entertainment
Customer support

How Keiki cut FRT by 97% & reduced refund rates by 10% with EverHelp

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Testimonials

Hear from the businesses we support every day.

I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.

Craig Whitmer
Vice President at Grubhub

EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.

Jonathan Roth
Vice President at Portage Point Partners

Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.

Taylor Owen
Senior Manager at Airtable

In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.

Rod Williams
Executive Co-Founder & CEO at MacWilco Entertainment

I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.

Craig Whitmer
Vice President at Grubhub

EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.

Jonathan Roth
Vice President at Portage Point Partners

Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.

Taylor Owen
Senior Manager at Airtable

In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.

Rod Williams
Executive Co-Founder & CEO at MacWilco Entertainment
Integrations

Your team's tools, our team's expertise

We integrate with whatever tools and platforms your company already uses, so your team keeps working the way they know, and ours starts delivering from day one.

CRMs
Zendesk
Zendesk
Intercom
Intercom
Freshworks
Freshdesk
salesforce
Salesforce
Gorgias
Gorgias
Hubspot
HubSpot
Hugging Face
Kustomer
Zendesk
Zendesk
Intercom
Intercom
Freshworks
Freshdesk
salesforce
Salesforce
Gorgias
Gorgias
Hubspot
HubSpot
Hugging Face
Kustomer
Communication
Twillio
Twilio
Slack
Slack
Microsoft Teams
discord
Discord
WhatsApp Business
WhatsApp Business
RoboFormo
RingCentral
Twillio
Twilio
Slack
Slack
Microsoft Teams
discord
Discord
WhatsApp Business
WhatsApp Business
RoboFormo
RingCentral
eCommerce
shopify ecommerce
Shopify
Adobe Commerce Magento
Magento
woocommerce
WooCommerce
BigCommerce
Wix
Wix
Squarespace
Etsy
Etsy
shopify ecommerce
Shopify
Adobe Commerce Magento
Magento
woocommerce
WooCommerce
BigCommerce
Wix
Wix
Squarespace
Etsy
Etsy
Internal tools
jira
Jira
Notion
Notion
zapier
Zapier
Skiff
Linear
Kaizo
Kaizo
Confluence
Confluence
Asana
Asana
clickup
ClickUp
Trello
Trello
jira
Jira
Notion
Notion
zapier
Zapier
Skiff
Linear
Kaizo
Kaizo
Confluence
Confluence
Asana
Asana
clickup
ClickUp
Trello
Trello
Timeline

Executing experience beyond expectations

Ongoing

Optimization

Regular reviews of the company’s sales performance and training sessions help fine-tune processes, ensuring your new sales reps consistently deliver optimal results, increase sales, and meet your business needs.

week 4+

Launch

We test everything during the launch phase of the sales outsourcing services while continuing to train our sales staff and make improvements in the sales pipeline as needed.

week 3-4

Integration & Training

We create an in-house sales knowledge base, develop a training program, and set up processes for your new outsourced SDR team to align with your business sales efforts. The team undergoes training and testing to meet your marketing and sales standards.

week 2-3

Setup & Sourcing

Our recruiting team combines sourcing and headhunting to help companies interview, test, and curate a custom-fit team of sales professionals as a part of our outsourced sales team services.

Week 1

Discover

We begin by agreeing on the scope of work as a sales outsourcing agency and signing the offer. Your dedicated Integration Manager is assigned to ensure a smooth start with outsourcing your sales.

Information security

Your data, handled with care

Our approach ensures that data and systems are consistently protected during B2C and B2B sales outsourcing, adhering to industry-leading practices and safety protocols.

ISO27001

ISO

Security for us is a set of daily operational practices that hold up under scrutiny. That’s why Everhelp works towards receiving ISO 27001 certification, which will reflect our commitment to secure and safe management of the stakeholder and customer information.
GDPR

GDPR

Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations for sales outsourcing companies.
PCI DSS Compliant

PCI

As a sales provider holding several levels of PCI DSS compliance, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information during all sales functions.

FAQ

What is meant by outsourcing sales?

Sales outsourcing is the process of handing over your company’s sales processes to a third-party service provider. Such support can cover various sales services, including lead generation and qualification efforts, cold outreach optimization, appointment setting, lead nurturing and follow-ups, and market research, leading businesses to sales success.

Who needs sales outsourcing?

The decision to outsource sales is especially necessary for B2B businesses that:

  • Don’t have the capacity to build up or expand internal sales processes;
  • Have a limited budget for marketing;
  • Are startups or have just launched a new project or service;
  • Are moving into the new market;
  • Need to change the focus of their sales pipeline.

What are the benefits of outsourcing sales services?

The main benefits for B2B companies include cost savings, faster market entry, access to experienced sales professionals, and scalability. A huge plus is that it eliminates the need for recruiting, training, and maintaining an internal sales team, which saves businesses a lot of time and allows focusing on core activities. Professional outsourcing partners also often use advanced data-driven strategies and technology (such as AI) to boost sales performance, leading to better lead conversion rates and increased revenue.

How effective is sales support outsourcing in increasing revenue?

Sales support outsourcing effectively increases revenue by streamlining sales processes and boosting customer engagement. By handling tasks like lead generation, CRM management, follow-ups, and phone answering for inbound prospects, it allows in-house teams to focus on closing deals. Additionally, experienced outsourcing providers leverage data-driven strategies, AI analytics, and automation to identify high-potential leads, allowing for higher conversion rates, shorter sales cycles, and increased revenue. Interested in driving your sales further? Book a meeting with our Everhelp sales experts, and we will come up with a unique strategy to reach your revenue goals!

Can small businesses benefit from sales outsourcing with EverHelp?

Yes, even small businesses can benefit from our sales outsourcing. Our team can help cut costs as we take on hiring and training an in-house staff. Our knowledgeable professionals also help automate sales tasks, freeing up your time and workforce to deal with more urgent activities such as building business strategy and working on further product or service development. In general, Everhelp’s sales outsourcing is a helpful solution for those enterprises looking for the opportunity for fast and efficient scaling, while our expert team handles lead nurturing and generation.

How to choose the best sales outsourcing companies?

To find the right sales outsourcing company for B2B, carefully evaluate the future provider’s industry experience, track record, and range of sales service offerings. Look for companies with proven success in your target market and a strong sales process. To check that, look through their case studies of working with similar businesses. For Everhelp, you can find client's case studies here. We also advise assessing their communication style, technology stack, pricing model, and flexibility. If you are interested in collaborating with our team, you can check out our available partnership models on this page.

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