47 reviews
Pricing that meets diverse support needs
Whether you're a startup looking for hourly-rate outsourcing or a growing business needing a dedicated support team, we're here to help. As your business grows, your benefits expand, too.
Shared Team
Best fit for: early-stage startups, growing companies, and businesses with low ticket volume.
- Team size: 6+
- Channels: Email & Chat
- Team Management: Add-on
- Languages: 30+
- Quality Control: Add-on
- Billing (Monthly): Cost per ticket
- AI Integration
Dedicated Team
Best fit for: growing or established companies that need ongoing, brand-specific support for new markets or regions.
- Team size: 3+
- Channels: All
- Team Management: Included
- Languages: 30+
- Quality Control: Included
- Billing (Monthly): Cost per agent
- AI Integration: Add-on
Most popular
Talent Only
Best fit for: businesses with established support infrastructure that need to quickly scale for peak seasons.
- Team size: 1+
- Channels: All
- Team Management: Add-on
- Languages: 30+
- Quality Control: Included
- Billing (Monthly): Cost per agent
- AI Integration: Add-on
Your trusted growth partner
At EverHelp, we specialize in providing comprehensive customer service outsourcing solutions crafted to your unique needs.
Your support – our priority.
Let’s discuss how we can turn customer support into your business strength.
Book a meeting
Compare plans
Find the right pricing plan for your business
Shared Team
Dedicated Team
Talent Only
Service Delivery
Agents
Shared
Dedicated
Dedicated
FRT for emails
Up to 1 hour
Up to 10 minutes
per SLA
FRT for chats
Up to 5 min
Up to 1 min
per SLA
Best-in-class software
Add-on
Add-on
Talent Acqusition
Hiring talents
Candidate assessment
Integration and Training
Integration
Add-on
Add-on
Knowledge base
Add-on
Add-on
Training program development
Add-on
Add-on
Basic training
Continuous learning
Add-on
Add-on
Team Management
Support Team Lead
Shared
Dedicated
Add-on
Delivery Manager
Shared
Shared
Add-on
Integration Manager
Dedicated
Dedicated
Add-on
Operations Manager
Shared
Shared
Add-on
Quality Control Manager
Shared
Dedicated
Add-on
Quality Assurance
Process evaluation
Add-on
QC Manager per 7 agents
Add-on
Team Lead per 15 agents
Add-on
KPI performance analysis
Add-on
AI-guided quality check
Add-on
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Ready to move your customer
care a step forward?
Here’s why clients love EverHelp
1k+
support
agents
agents
28
days average
time to hire
time to hire
47 reviews
I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.
5 reviews
EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.
47 reviews
Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.
47 reviews
In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.
Our step-by-step customer support outsourcing timeline
Week 1
Week 2-3
Week 3-4
Week 4+
Ongoing
Discover
Discover
We start with a quick call to understand your support challenges and goals, then create a custom plan for outsourcing customer service and support that fits your business.
Setup & Sourcing
Setup & Sourcing
Once we agree on the details, our recruiters find and hire the right people to build your dedicated customer support team.
Integration & Training
Integration & Training
Our integration team sets up tools, workflows, and a knowledge base, then trains your new agents to deliver support that matches your brand and standards.
Launch
Launch
Your support operation goes live. We handle all setup and administrative tasks, monitor performance, and guide your team for smooth delivery.
Optimization
Optimization
EverHelp’s quality control specialists regularly review results, track quality, and upskill your team to keep your customer experience consistent and constantly improving.
