Pricing that meets diverse support needs

Whether you're a startup looking for hourly-rate outsourcing or a growing business needing a dedicated support team, we're here to help

Talent only

For businesses with established support infrastructure that need to quickly scale for peak seasons.

your personal agentyour personal agent
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Team size

1+

Channels

All

Team Management

Add-on

Languages

30+

Quality Control

Included

Billing (Monthly)

Cost per agent

AI Integration

Add-on

Dedicated team

For growing or established companies that need ongoing, brand-specific support for new markets.

dedicated teamdedicated team
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Team size

3+

Channels

All

Team Management

Included

Languages

30+

Quality Control

Included

Billing (Monthly)

Cost per agent

AI Integration

Add-on

Shared team

For early-stage startups, growing companies, and businesses with low ticket volume.

human agents supporthuman agents support
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Team size

6+

Channels

Email & Chat

Team Management

Add-on

Languages

30+

Quality Control

Add-on

Billing (Monthly)

Cost per ticket

AI Integration

No

Human + AI

For teams that need AI speed without losing the human judgment and brand consistency.

customer support pricing breakdown 2customer support pricing breakdown
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Team size

3+

Channels

All

Team Management

Included

Languages

95+

Quality Control

Included

Billing (Monthly)

Cost per ticket

AI Integration

Included

AI Technology

For support teams that need AI resolution across every channel, whatever their ticket volume.

pricing human+ai illusration
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AI agents setup

Included

Workflow builder

Included

Advanced analytics

Included

Languages

95+

Channels

Email, chat, voice

Customer Success

Add-on

Trends & insights

Included

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MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway
MiliPlantin appKeiki app germanRelatioBrava fabricsStreecrowrdLivenSkyfluence beautyHeadway

Compare plans

Shared team

Dedicated Team

Talent Only

service delivery

Agents

FRT for emails

FRT for chats

Best-in-class software

Talent Acqusition

Hiring talents

Candidate assessment

Integration and Training

Integration

Knowledge base

Training program development

Basic training

Continuous learning

Team Management

Support Team Lead

Delivery Manager

Integration Manager

Operations Manager

Quality Control Manager

Quality Assurance

Process evaluation

QC Manager per 7 agents

Team Lead per 15 agents

KPI performance analysis

AI-guided quality check

Shared

rapid onboarding timeline

Up to 1 hour

rapid onboarding timeline

Up to 5 min

pricing add ons

Add-on

pricing add ons

Add-on

pricing add ons

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pricing add ons

Add-on

Shared

Shared

Dedicated

Shared

Shared

Dedicated

rapid onboarding timeline

Up to 10 min

rapid onboarding timeline

Up to 1 min

pricing add ons

Add-on

Dedicated

Shared

Dedicated

Shared

Dedicated

Dedicated

meeting client's target icon

per SLA

meeting client's target icon

per SLA

pricing add ons

Add-on

pricing add ons

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pricing add ons

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pricing add ons

Add-on

pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

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pricing add ons

Add-on

Let’s find what works best for your business

From chat to voice to social, EverHelp’s 1000+ global agents deliver 24/7 outsourced contact centre services and personalized customer care

Book a meeting

See the numbers we moved for clients like you

Each of these started with a goal, and here's where we took it.

eCommerce & Marketplaces
Customer support

+35% resource efficiency for refurbished smartphones marketplace

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ecommerce customer support
SaaS & App
Customer support

Scaling peak season support for Headway & keeping 79% CSAT

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SaaS & App
Customer support

How a SaaS startup scaled to 40K tickets with EverHelp

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Energy & Utilities
Back-office

Cutting resolution times by 64% for SaaS project StreetCrowd

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eCommerce & Marketplaces
Back-office

Closing peak seasons with 95% CSAT for eCommerce Brava Fabrics

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SaaS & App
Customer support

Building support for Relatio from zero & hitting 86% CSAT within a year

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SaaS & App
Startup support

How Skyfluence scaled support to include 3 channels & established 84.1% CSAT

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SaaS & App
Customer support

Cutting 207-hour FRT to 5 min for a SaaS live chat app Mili

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SaaS & App
Customer support

Expanding support for Liven to reach 5 Min full case resolutions

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SaaS & App
Customer support

Reducing FRT by 98% for a SaaS project PlantIn

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Gaming & Entertainment
Customer support

How Keiki cut FRT by 97% & reduced refund rates by 10% with EverHelp

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Testimonials

See what our clients have to say about the way we handled their support.

I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.

Craig Whitmer
Vice President at Grubhub

EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.

Jonathan Roth
Vice President at Portage Point Partners

Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.

Taylor Owen
Senior Manager at Airtable

In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.

Rod Williams
Executive Co-Founder & CEO at MacWilco Entertainment

I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.

Craig Whitmer
Vice President at Grubhub

EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.

Jonathan Roth
Vice President at Portage Point Partners

Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.

Taylor Owen
Senior Manager at Airtable

In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.

Rod Williams
Executive Co-Founder & CEO at MacWilco Entertainment
Timeline

Customer support timeline

We start with a short call to map your support challenges, goals, and target metrics. Then we build a custom plan for the setup that fits your business, whether that's a human team, AI, or a combination of both.

See the 28-day roadmap in detail

Once we agree on the plan, we assemble what your operation needs: brand-matched agents, workflow-aligned AI configuration, a hybrid support setup with clear role distribution, and all other resources your business requires.

See the 28-day roadmap in detail

Our integration team connects your tools, workflows, and knowledge base into one setup. We test, refine, and train on the established processes end to end, so the operation runs smoothly, and everyone works to the same established standards.

See the 28-day roadmap in detail

Your support operation goes live. We handle every setup and admin task, monitor support performance, and guide the operation to steady delivery.

See the 28-day roadmap in detail

Our QC specialists review results, track quality, and help refine the setup, so your customer experience stays consistent and keeps improving over time.

See the 28-day roadmap in detail

Let’s find what works best for your business

From chat to voice to social, EverHelp’s 1000+ global agents deliver 24/7 outsourced contact centre services and personalized customer care

Book a meeting