Behind the scenes of great support

Meet our awesome global team of EverHelpers. Together, we strive to create a sustainable environment where all team members can contribute their best, feel that their voices are heard, and truly take care of work-life balance.

Everhelp customer service outsourcing team banner

Do EverHelpers like working here?

Great question. Here’s what the numbers have to say…

>90%

Employee Retention Rate

<3%

employee volunteer turnover

>2 years

Average Employee Tenure

39%

employee referrals

86%

internal promotion rate

1000+

support agents from across the world

How we started and where we are headed

2021: Founded
5 employees
We started with a small (but cozy) team of 5 to create a service that will transform support outsourcing.
2022: First wins
60 employees
In January 2022, we had grown to a team of 60 employees and secured our first big clients.
2023: Growth
150 Employees
As the team scaled, we diversified service and tapped into new industries, including SaaS and ecommerce.
2023: Scaling
everhelp team
370 Employees
We more than doubled our team and reached the milestone of 100 launched projects.
2024: Pushing ahead
everhelp team
450 Employees
Started to represent EverHelp at international industry events, simultaneously working on out security & compliance.
2025: New path
evly
550+ Employees
We opened a product pathway for EverHelp, launching our own AI support assistant, Evly.
2026: New heights
Everhelp team picture
1000+ Employees
Our company doubled in size, acquired over 100 clients, and received 6 industry recognition awards.

Connected by shared values

We expect our teams to care deeply about the customers we serve, and we commit to caring just as deeply about our employees. We provide the tools, support, and safe environment you need to succeed and deliver exceptional service.

We take ownership of our actions, communicate openly, and honor our commitments. Transparency and integrity build trust — within our teams and with our customers — and strengthen every partnership we create.

We cultivate a culture where every voice is heard and every perspective is valued. We welcome diversity of backgrounds, experiences, and ideas. Everyone at EverHelp should feel safe to speak up, contribute, and grow.

We set high standards for quality and challenge ourselves to improve every day. Excellence at EverHelp means learning continuously, seeking feedback, and always aiming to deliver our best work.

Customer Focus

We expect our teams to care deeply about the customers we serve, and we commit to caring just as deeply about our employees. We provide the tools, support, and safe environment you need to succeed and deliver exceptional service.

Accountability & Integrity

We take ownership of our actions, communicate openly, and honor our commitments. Transparency and integrity build trust — within our teams and with our customers — and strengthen every partnership we create.

Respect & Inclusion

We cultivate a culture where every voice is heard and every perspective is valued. We welcome diversity of backgrounds, experiences, and ideas. Everyone at EverHelp should feel safe to speak up, contribute, and grow.

Excellence

We set high standards for quality and challenge ourselves to improve every day. Excellence at EverHelp means learning continuously, seeking feedback, and always aiming to deliver our best work.

Customer service that goes further than you'd expect

We're not just an outsourced support team. We're the partner that helps your business grow by treating your customers like our own.

We're passionate about building strong relationships between businesses and their customers.

Three things drive us:
- Great customer service delivery
- Happy customers
- Genuine human connections

These are key to our success and create long-term value for our customers.
Our big goal is to change the way companies think about outsourced customer service - it's not about settling for less.

We're our customers' go-to business partner, helping them build strong relationships with their own clients. We give them the support they need to succeed and then some, making sure they get more than they bargained for.

Meet
the team

Natalia
CEO
Andrew
CCO
Valentyna
VP of Customer Support
Hanna
Head of Product
Kateryna
Head of Operations
Iryna
Marketing Team Lead
Oleksandr
AI Integrations Lead
Anhelina
Account Manager
Anastasiia
Talent Acquisition Team Lead
Valeria
Senior Talent Acquisition Specialist
Yelyzaveta
People Operations Manager
Veronika
Administrative Assistant
Nataliia
SMM & Employer Brand Manager
Valeriia
Lead Generation Specialist
Mariia
Talent Acquisition Specialist
Alisa
Talent Acquisition Specialist
Victoria
Talent Sourcer
Hanna
Sales Development Representative
Mariia
Sales Manager
Volodymyr
Talent Sourcer
Valeriia
Brand Manager
Inna
Sales Development Representative 
Anna
Talent Acquisition Specialist
Viktoriia
AI Integrations Specialist
Hlib
AI Integrations Specialist
Olha
Support Operations Manager
Dina
Delivery Manager

Join us, wherever you are

We bet you'll fit right in. Pick a job that's a good fit and apply today. Can't wait to meet you onboard and work together to achieve shared goals.