Phone answering service that sounds in-house

We are strategically located across Europe (Warsaw, Lisbon, and other cities) and include remote workers from all around the world. This way, we ensure an uninterrupted business telephone answering service for 24 hours and native language support. Whether you need North American, European, or Asian time zone coverage, our distributed call handling teams guarantee someone is always available to answer your calls, even after hours.

Yes! We support over 30 languages (English, German, French, and more), and that makes us a truly multilingual support solution with clear communication. Reaching each customer in their preferred language reduces misunderstandings and creates personalized experiences for diverse client bases.

The cost depends on your call volume, coverage needs (business hours or 24/7), and the collaboration format (dedicated team or outsourcing talent). We offer scalable pricing for businesses of all sizes: from a smartly priced telephone answering service for small business packages to extended enterprise solutions. What’s more, you can pair human support with our AI assistant to automate routine inquiries while keeping a personal touch. See our pricing with detailed plans, or contact us for a custom quote tailored to your specific requirements and budget.

Our virtual telephone answering service uses simple call forwarding technology. Transfer your business line to the unique number we provide, and our trained agents will answer every call with your custom greeting and scripts. You’ll always be kept informed about how we handle the conversations. We will also gather analytics and share valuable insights to help fuel your business growth.

A virtual receptionist provides professional call handling service without being physically in your office. Our agents answer calls with your custom greeting, screen and transfer calls, take detailed messages, schedule appointments, answer FAQs, and provide basic customer support. They act as your front-line team, creating excellent first impressions and ensuring no opportunity slips through while you focus on running your business.

A provider manages your incoming calls from off-site locations using cloud-based technology and integrations with your tools and CRMs. Instead of hiring in-house receptionists, you outsource call handling to trained professionals who answer with your business name and follow your protocols. This solution provides 24/7 coverage, scales with demand, eliminates overhead costs, and delivers high-quality phone answering services at a fraction of the cost of maintaining an internal team.

Absolutely! Hiring full-time receptionists and purchasing pricey phone systems are not necessary. Instead, your business can provide call handling services to your customers of a quality no less than that of enterprises. We provide scalable, reasonably priced coverage that expands with your business, ranging from answering overflow calls during peak periods to full 24/7 reception services. With our flexible pricing and plans that accommodate smaller budgets and call volumes, small businesses receive the same expert agents, personalized scripts, and sub-45-second pickup times as our enterprise clients. Contact us to try our 24-hour telephone answering service 100% customized to your brand!

Yes, we offer a seamless omnichannel support so that your customers can easily reach you from their preferred point of contact. We cover inbound & outbound calls, emails, live chats, and social media. When a customer interaction moves to another channel, our team makes sure nothing gets lost along the way.