About author

Andrii Panteleienko

Chief Commercial Officer

Andrii Panteleienko is CCO at EverHelp with 9+ years of experience in B2B/B2C sales, business development, and go-to-market strategy. He specializes in outbound sales, GTM validation, and scaling revenue through structured, data-driven processes. Previously, he built high-performing teams and drove major growth. At EverHelp, he leads commercial strategy across global markets. Notable wins include $400K deal via LinkedIn, scaled revenue to $7M+ ARR.

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Andrii’s signature pieces

Customer Support

19 Nov

MIN READ

7 Poor Customer Service Examples to Avoid

Avoid These 7 Poor Customer Service Examples

Industry-specific

27 Sep

MIN READ

4 Main Reasons to Outsource eCommerce Customer Service

Explore the main reasons to outsource eCommerce customer service: cost savings, customer experience, and more.

Industry-specific

13 Aug

MIN READ

9 Ecommerce Customer Service Mistakes That Will Cost You Dearly

Avoid these 9 eCommerce customer service mistakes to save clients

Industry-specific

26 Jun

MIN READ

6 Best eCommerce Customer Service Examples With Tips

6 Real-Life eCommerce Customer Service Examples with Tips

Industry-specific

1 Apr

MIN READ

Ideas for Personalizing Support Across Each Step of Ecommerce Customer Journey

Personalizing Support Across Ecommerce Customer Journey

Industry-specific

26 Feb

MIN READ

SaaS Customer Support Outsourcing: Common Pitfalls to Avoid

Common Mistakes To Avoid in SaaS Customer Support Outsourcing

Metrics

12 Feb

MIN READ

Customer Churn Prediction: How to Identify Early Warning Signs?

How to predict customer churn in 2024? Actionable Tips and Models

Outsourcing

17 Oct

MIN READ

Outsourcing Customer Service: Pros and Cons You Need to Know

26 Jul

MIN READ

Andrii Panteleienko

Andrii’s signature pieces

7 Poor Customer Service Examples to Avoid

4 Main Reasons to Outsource eCommerce Customer Service

9 Ecommerce Customer Service Mistakes That Will Cost You Dearly

6 Best eCommerce Customer Service Examples With Tips

Ideas for Personalizing Support Across Each Step of Ecommerce Customer Journey

SaaS Customer Support Outsourcing: Common Pitfalls to Avoid

Customer Churn Prediction: How to Identify Early Warning Signs?

Outsourcing Customer Service: Pros and Cons You Need to Know

8 Steps to Leverage Chatbots for Customer Service Success

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