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Oleksandr Levchenko

AI Integrations Lead

Oleksandr Levchenko is the AI Integrations Lead at EverHelp with 11+ years of experience in support operations, marketing, and leadership. He specializes in process management, risk mitigation, and scaling high-performing teams. Currently leading 30+ specialists across five products, Oleksandr leverages his background in PR and digital marketing—including an Effie Awards Ukraine win—to drive tech-driven efficiency and operational excellence in global support.

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AI & Automation

1 Jul

MIN READ

How Relatio reached 86% CSAT and automated 50% of tickets with Evly (EverHelp AI)

Learn how Relatio reached 86% CSAT by automating their tickets with AI agent Evly. Find out what the optimal support solution for startups is.

AI & Automation

15 Jun

MIN READ

AI Customer Experience: A Practical Framework for Deployment

Have you considered implementing AI for customer experience? In this guide, we discuss how to introduce AI in customer experience to improve KPIs.

AI & Automation

13 Apr

MIN READ

Customer Service AI Agents: 2026 Guide to Boosting KPI & ROI

Customer service AI agents are becoming the new norm. Learn how to use them to improve KPI performance and drive sustainable ROI.

AI & Automation

11 Apr

MIN READ

Top 7 AI Help & Support Platforms to Automate Your CX in 2026

Compare the top 7 AI help desk platforms in 2026 – Zendesk, Intercom, EverHelp & more. Automation rates & key features highlighted.

AI & Automation

6 Apr

MIN READ

How can AI improve customer service? A case-based outlook

Discover how AI improves customer service with EverHelp's case studies showing 85% automation and 98% quality scores. Explore agentic AI strategies that work.