About author

Oleksandr Levchenko

Delivery Manager

Oleksandr Levchenko brings 11+ years of experience in customer support, communications, marketing, and team leadership. He specializes in team and process management, support operations, and risk management. At EverHelp, he leads 30+ specialists across five products. His background spans PR, digital marketing, and editorial roles. He holds a Google AdWords certification, a StartUp Ukraine business course diploma, and an Effie Awards Ukraine win.

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Oleksandr’s signature pieces

Outsourcing

29 Jan

MIN READ

How Outsourcing Customer Support Can Help Reduce Cancellation Rates

How do order cancellation rates affect your business? What can you do about it? Learn all the major ways to reduce the percentage of canceled orders.

Technology

10 Jan

MIN READ

Why Data-Driven Customer Support Service is a Must-Have for Your Business

Uncover the importance of data-driven customer support for your business. Learn how customer analytics can enhance service and drive customer satisfaction.