Andrew Panteleienko

Andrew Panteleienko is the CCO at EverHelp with 9+ years of experience in B2B/B2C sales and go-to-market (GTM) strategy. He specializes in outbound sales, GTM validation, and scaling revenue through data-driven processes. At EverHelp, Andrew leads global commercial strategy, with notable wins including securing a $400K deal via LinkedIn and scaling revenue to $7M+ ARR. He is an expert in building high-performing teams and driving sustainable business growth.

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Andrew's signature pieces

Support Ops & Teams

Customer Support

AI & Automation

EverHelp Blueprint

04.09.2026

Customer support is changing: From outsourcing to Results-as-a-Service

Support is shifting from outsourcing to Results-as-a-Service. See why more agents no longer means better results and what to buy instead.

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Andrew

Chief Commercial Officer

Support Ops & Teams

How-to Guides

Strategy & Trends

22.08.2026

Tone of Voice examples: how to align your brand identity with customer support

Tone of voice examples for support teams. Real message comparisons, crisis cases, and a plug-and-play brand voice framework. Get it here

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Andrew

Chief Commercial Officer

Support Ops & Teams

Strategy & Trends

05.07.2026

ShyftOff review 2026: is this agentic GigCX platform worth it?

Read our objective 2026 ShyftOff review. Explore how its Agentic Workforce platform utilizes 30-minute interval gig-scheduling to slash support costs by 35%.

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Andrew

Chief Commercial Officer

Omnichannel Support

Growth & Metrics

Strategy & Trends

27.05.2026

Top omnichannel support trends for 2026 and how to implement them

Which omnichannel support trends will define 2026? Six practical trends with budgets, effort scores, and a free assessment from EverHelp.

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Andrew

Chief Commercial Officer

AI & Automation

Support Ops & Teams

Strategy & Trends

05.05.2026

Garther says the cost of generative AI in customer service is rising – here's what it means

Gartner warns the cost of generative AI in customer service will top $3/resolution by 2030. Learn what this means for your support strategy.

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Andrew

Chief Commercial Officer

Omnichannel Support

Strategy & Trends

12.04.2026

Inbound call center services: The 2026 strategic guide to scaling ROI

Discover how modern call center services inbound teams drive ROI in 2026. Framework, KPIs, pricing, red flags, real case study inside.

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Andrew

Chief Commercial Officer

Support Ops & Teams

EverHelp Blueprint

24.03.2026

Trust & Performance: Our Commitment to Security and Excellence

See how EverHelp protects your customers' data, hits 96% quality scores, and guarantees rapid incident response.

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Andrew

Chief Commercial Officer

Growth & Metrics

EverHelp Blueprint

18.03.2026

The EverHelp Framework for Customer Service Optimization

Learn how EverHelp optimizes customer support through root-cause analysis, quarterly improvement cycles, and continuous agent training.

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Andrew

Chief Commercial Officer

Support Ops & Teams

EverHelp Blueprint

16.03.2026

Talent Only: The EverHelp Approach to Specialized Support

Scale your support team with specialized talent. EverHelp's Talent Only model gives you full control — sourced, hired, and ready in 28 days.

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Andrew

Chief Commercial Officer

team

Get to know other authors

Victoria

QC Team Lead

QC Team Lead Victoria Stepashko has 7 years of experience in support and quality control, specializing in quality analytics and workflow optimization.

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Valentyna

VP of Customer Support

Support Operations expert Valentyna Dimova specializes in scaling global teams, AI tool integration, and QA frameworks across SaaS, eCommerce, and Fintech.

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Olha

Support Operations Manager

Delivery Manager Olha Vorobei specializes in team building, KPI management, and process optimization, delivering data-driven support solutions at EverHelp.

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Oleksandr

AI Integrations Lead

AI Integrations Lead Oleksandr Levchenko has 11+ years of experience in support operations and marketing, specializing in process management and team leadership.

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Nataliia

Chief Executive Officer

EverHelp CEO Nataliia Onyshkevych is a Forbes Business Council member specializing in scaling support, AI-driven transformation, and operational excellence.

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Hlib

Delivery Manager

Hlib specializes in scaling support teams, CRM implementation, and AI optimization. At EverHelp, he led a 62-agent team managing 135,000+ monthly requests.

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Dmytro

QC Delivery Manager

Quality Manager Dmytro specializes in QC process optimization and L&D. At EverHelp, he scaled teams from 15 to 60 and introduced 30+ standardized processes.

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Daryna

Delivery Manager

Delivery Manager Daryna Severenchuk has 10+ years of experience in management, customer service, and marketing, specializing in service process design and CX.

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