About author

Andrii Panteleienko

Chief Commercial Officer
Andrii Panteleienko is CCO at EverHelp with 9+ years of experience in B2B/B2C sales, business development, and go-to-market strategy. He specializes in outbound sales, GTM validation, and scaling revenue through structured, data-driven processes. Previously, he built high-performing teams and drove major growth. At EverHelp, he leads commercial strategy across global markets. Notable wins include $400K deal via LinkedIn, scaled revenue to $7M+ ARR.
Expand description

Andrii’s signature pieces

Outsourcing
25 Oct
5
MIN READ

The Importance of Personalized Customer Service: B2C & B2B Real Examples

Implement customer service personalization with research-backed strategies, AI tools and real-world examples from leading companies and our clients.

October 24, 2025 3:24 PM
Customer Support
19 Nov
6
MIN READ

7 Poor Customer Service Examples to Avoid

Avoid These 7 Poor Customer Service Examples

August 14, 2025 4:34 PM
Industry-specific
27 Sep
7
MIN READ

4 Main Reasons to Outsource eCommerce Customer Service

Explore the main reasons to outsource eCommerce customer service: cost savings, customer experience, and more.

November 12, 2025 3:36 PM
Industry-specific
13 Aug
7
MIN READ

9 Ecommerce Customer Service Mistakes That Will Cost You Dearly

Avoid these 9 eCommerce customer service mistakes to save clients

August 14, 2025 4:34 PM
Industry-specific
26 Jun
11
MIN READ

6 Best eCommerce Customer Service Examples With Tips

6 Real-Life eCommerce Customer Service Examples with Tips

August 14, 2025 4:34 PM
Industry-specific
1 Apr
9
MIN READ

Ideas for Personalizing Support Across Each Step of Ecommerce Customer Journey

Personalizing Support Across Ecommerce Customer Journey

August 14, 2025 4:34 PM
Industry-specific
26 Feb
11
MIN READ

SaaS Customer Support Outsourcing: Common Pitfalls to Avoid

Common Mistakes To Avoid in SaaS Customer Support Outsourcing

September 24, 2025 9:15 PM
Metrics
12 Feb
9
MIN READ

Customer Churn Prediction: How to Identify Early Warning Signs?

How to predict customer churn in 2024? Actionable Tips and Models

August 14, 2025 4:34 PM
Outsourcing
17 Oct
14
MIN READ

Outsourcing Customer Service: Pros and Cons You Need to Know

November 15, 2025 1:25 AM

Get to know other authors

Your questions, expert answers

Get targeted solutions for your specific situation from someone who's been there and solved that.