About author

Nataliia Onyshkevych

Chief Executive Officer
A CEO of EverHelp, Nataliia Onyshkevych, is an expert with 10+ years in customer support and operations. She specializes in scaling support functions, optimizing workflows, and AI-driven transformation. A Forbes Business Council member, she’s led global teams and authored thought leadership on support innovation. Previously COO, she has deep expertise in remote team development, process design, and automation. Nataliia holds certifications in Business Development, Sales, and Business Analysis.
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Nataliia’s signature pieces

External and Internal Customers: Mastering the Service Mindset

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7 Jun
5
MIN READ
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How to Increase Customer Loyalty: 10+ Tips That Work in 2023

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6 May
8
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Customer Satisfaction or How to Make Your Customers Happy

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3 Oct
7
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How to Increase Customer Satisfaction to Drive Customer Loyalty and Provide a Better Experience

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5 Sep
5
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7 Essential Customer Satisfaction Metrics to Track in 2023

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9 Aug
8
MIN READ
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