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Growth & Metrics
Strategy & Trends
01.05.2026

The 2026 SaaS retention benchmarks every founder should know

Discover the latest SaaS retention benchmarks for 2026. See NRR, churn, and GRR targets — and learn how to beat them with AI-driven support.
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Hlib Delivery Manager
Hlib
Delivery Manager
SaaS
Support Ops & Teams
29.04.2026

Top 10 contact centers in the Philippines: honest pros, cons, and pricing

Comparing the top contact centers in the Philippines for 2026? Honest pros, cons, pricing, AI readiness, and global alternatives included.
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Nataliia
Chief Executive Officer
No items found.
Omnichannel Support
Support Ops & Teams
How-to Guides
20.04.2026

Sample script for answering phone calls & drive CX (downloadable)

Phone support agents feel stressed and lost in the call volume? We have the answering phone calls script to help your team respond in under 1 minute.
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Olha Vorobei Support Operations Manager
Olha
Support Operations Manager
No items found.
Support Ops & Teams
How-to Guides
EverHelp Blueprint
16.04.2026

PCI compliance call center guide: the 4.0.1 update, industries, hidden costs & how-tos

Call center PCI compliance 4.0.1 is live – is your vendor ready? Explore industry requirements, hidden non-compliance costs, and EverHelp's zero-scope approach.
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Valentyna
VP of Customer Support
eCommerce
Hospitality
Fintech
Growth & Metrics
Strategy & Trends
16.04.2026

6 AnswerConnect alternatives for 2026: Better value, smarter coverage

The best AnswerConnect alternatives for 2026 – reviewed and ranked. Better AI, omnichannel coverage, full CX support.
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Nataliia
Chief Executive Officer
No items found.
AI & Automation
Growth & Metrics
Strategy & Trends
13.04.2026

Customer Service AI Agents: 2026 Guide to Boosting KPI & ROI

Customer service AI agents are becoming the new norm. Learn how to use them to improve KPI performance and drive sustainable ROI.
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AI Integrations Lead Oleksandr Levchenko
Oleksandr
AI Integrations Lead
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Omnichannel Support
Strategy & Trends
12.04.2026

Inbound call center services: The 2026 strategic guide to scaling ROI

Discover how modern call center services inbound teams drive ROI in 2026. Framework, KPIs, pricing, red flags, real case study inside.
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Andrew
Chief Commercial Officer
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AI & Automation
Technology
Tech Stack &Reviews
11.04.2026

Top 7 AI help & support platforms to automate your CX in 2026

Compare the top 7 AI help desk platforms in 2026 – Zendesk, Intercom, EverHelp & more. Automation rates & key features highlighted.
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AI Integrations Lead Oleksandr Levchenko
Oleksandr
AI Integrations Lead
No items found.
Support Ops & Teams
Growth & Metrics
How-to Guides
Free Calculators
09.04.2026

Customer Lifetime Value Guide: Formula & Free Calculator

Learn how to correctly calculate the lifetime value of a customer, track it, and improve it over time through efficient customer support.
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Hlib Delivery Manager
Hlib
Delivery Manager
No items found.
Support Ops & Teams
EverHelp Blueprint
07.04.2026

EverHelp CRM integrations for SaaS: HubSpot, Salesforce, Pipedrive & more

EverHelp agents and Evly AI integrate with HubSpot, Salesforce, Pipedrive, Zoho CRM, and custom SaaS stacks, with full customer context saved
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Valentyna
VP of Customer Support
SaaS