Services
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Sales services

Supercharge your sales pipeline with sales support outsourcing

Outsource your lead generation and appointment setting to expert teams focusing on filling your B2B sales funnel with qualified prospects.

Start growing your brand with proactive assistance
Book a meeting
Outsourced sales team working on lead generation and appointment setting.

Outsource data in action

Each metric is a testament to the benefits of sales outsource and a step towards better sales performance and higher ROI.

>15k

Qualified leads generated monthly

2x

Improvement in conversion rates

>40%

Decrease in SQL cost

All sales growth operations, covered

From lead and sales prospecting to scheduling appointments and sending sales emails, our services cover every aspect of your sales funnel, ensuring you have a team of sales talent that brings a stream of qualified leads.

call centre services
call centre services

AI automation for your support team

Outsourcing customer service paired with smart AI delivers exceptional results. Meet, Evly, our AI customer service assistant that instantly resolves repetitive inquiries in just 15 seconds while your dedicated agents tackle complex cases that need a human touch.

85%
of routine inquiries resolved automatically without agent involvement.
60%
less workload during your busiest times and high-traffic periods.
94%
precision in routing advanced or sensitive issues to the right agent.
95+
languages available for your global customer base.

Security is our priority

Outsourcing lead generation is sometimes a route to a possible security breach. However, our approach ensures that data and systems are consistently protected during B2C and B2B sales outsourcing, adhering to industry-leading practices and safety protocols.

A PCI DSS Level 1 service provider

PCI DSS Compliance

As a PCI DSS Level 1 sales provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information during all sales functions.

GDPR compliant customer support provider

GDPR Compliance

Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations for sales outsourcing companies.

How clients awesomize with EverHelp

Customer support
eCommerce & Marketplaces

Building Support for Swappie with 35% Greater Resource Efficiency

↓77%

Cost
per resolution

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Customer support
SaaS & App

Scaling Peak Season Support for Headway & Keeping 79% CSAT

75%

FCR

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Customer support
SaaS & App

How a SaaS Startup Scaled to 40K Tickets with EverHelp

1 min

FRT

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Back-office
Energy & Utilities

Cutting Resolution Times by 64% for SaaS Project StreetCrowd

5,000+

requests
per months

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Back-office
eCommerce & Marketplaces

Closing Peak Seasons with 95% CSAT for eCommerce Brava Fabrics

↓34.2%

FRT

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Customer support
SaaS & App

Building Support for Relatio from Zero & Hitting 86% CSAT Within a Year

4 min

FRT

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Startup support
SaaS & App

How Skyfluence Scaled Support to Include 3 Channels & Established 84.1% CSAT

5 min

FRT

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Customer support
SaaS & App

Cutting 207-hour FRT to 5 min for a SaaS Live Chat App Mili

5 min

ART

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Customer support
SaaS & App

Expanding Support for Liven to Reach 5 Min Full Case Resolutions

5 min

FRT

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Klantenondersteuning en -beheer
SaaS & App

Wisey Grows to 5,400 Monthly Requests with 85% CSAT via EverHelp

↓95.8%

FRT

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Customer support
SaaS & App

Reducing FRT by 98% for a SaaS Project PlantIn

81%

CSAT

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Customer support
SaaS & App

How Lumi Went from 1 Agent to a 36-Stylist Operation Handling 60K+ Requests a Month

60,000+

monthly
requests

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Customer support
Gaming & Entertainment

How Keiki Cut FRT by 97% & Reduced Refund Rates by 10% with EverHelp

83%

CSAT

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Customer support
SaaS & App

SaaS Project Forma Scales Support & Saves 80K$ via Automation

93%

QC Score

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Executing experience beyond expectations

1

Offer

We begin by agreeing on the scope of work as a sales outsourcing agency and signing the offer. Your dedicated Integration Manager is assigned to ensure a smooth start with outsourcing your sales.
2

Sourcing

Our recruiting team combines sourcing and headhunting to help companies interview, test, and curate a custom-fit team of sales professionals as a part of our outsourced sales team services.
3

Integration

We create an in-house sales knowledge base, develop a training program, and set up processes for your new outsourced SDR team to align with your business sales efforts.
4

Training

The team undergoes training and testing to meet your marketing and sales standards. Agents must pass assessments, ensuring they’re fully prepared to deal with B2B lead generation and sales process in general.
5

Launch

We test everything during the launch phase of the sales outsourcing services while continuing to train our sales staff and make improvements in the sales pipeline as needed.
6

Growth

Regular reviews of the company’s sales performance and training sessions help fine-tune processes, ensuring your new sales reps consistently deliver optimal results, increase sales, and meet your business needs.
1

Offer

We begin by agreeing on the scope of work as a sales outsourcing agency and signing the offer. Your dedicated Integration Manager is assigned to ensure a smooth start with outsourcing your sales.
3

Integration

We create an in-house sales knowledge base, develop a training program, and set up processes for your new outsourced SDR team to align with your business sales efforts.
5

Launch

We test everything during the launch phase of the sales outsourcing services while continuing to train our sales staff and make improvements in the sales pipeline as needed.

Various integrations available

We can integrate with all major CRM systems or add a new sales service integration just for you.

Here’s why clients love EverHelp

2026 Stevie winner for sales & customer service
Clutch 100 Fastest Growth Award 2026
Clutch top BPO company Ukraine 2026
Clutch top customer support outsourcing company Ukraine 2026
Manifest Badge - Global Customer-support outsourcing company 2024
Clutch - Order Processing Company 2023
Cluch - Top Virtual Assistant Company 2024
Clucth Badge - Global Customer Support Outsourcing Spring 2024
Clutch Badge - Top Answering Services Company 2024 Gambling
Milestone G2 - Clients Love Us
Clutch - Top Global Customer Outsourcing Company - Fall 2024
Clutch - Top Call Centers cmpanies - Gambling 2024
1k+
support
agents
28
days average
time to hire
47 reviews
I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level.
Craig Whitmer
Vice President at Grubhub
5 reviews
EverHelp has quickly understood our business and adapted to our way of working. Their team felt more like an extension of ours than an outside vendor.
Jonathan Roth
Vice President at Portage Point Partners
47 reviews
Thanks to the efforts of EverHelp, our customer satisfaction increased significantly and we achieved a 4.8/5 rating on product review platforms.
Taylor Owen
Senior Manager at Airtable
47 reviews
In over 30 years of entrepreneurship, I have rarely worked with a team this professional and responsive.
Rod Williams
Executive Co-Founder & CEO at MacWilco Entertainment

Stop handling support alone

Count on consistent, high-quality customer service that represents your brand well.

FAQ

Get answers to your most frequent questions

What is meant by outsourcing sales?

Sales outsourcing is the process of handing over your company’s sales processes to a third-party service provider. Such support can cover various sales services, including lead generation and qualification efforts, cold outreach optimization, appointment setting, lead nurturing and follow-ups, and market research, leading businesses to sales success.

Who needs sales outsourcing?

The decision to outsource sales is especially necessary for B2B businesses that: 

  • Don’t have the capacity to build up or expand internal sales processes;
  • Have a limited budget for marketing;
  • Are startups or have just launched a new project or service;
  • Are moving into the new market;
  • Need to change the focus of their sales pipeline.
What are the benefits of outsourcing sales services?

The main benefits for B2B companies include cost savings, faster market entry, access to experienced sales professionals, and scalability. A huge plus is that it eliminates the need for recruiting, training, and maintaining an internal sales team, which saves businesses a lot of time and allows focusing on core activities. Professional outsourcing partners also often use advanced data-driven strategies and technology (such as AI) to boost sales performance, leading to better lead conversion rates and increased revenue.

How effective is sales support outsourcing in increasing revenue?

Sales support outsourcing effectively increases revenue by streamlining sales processes and boosting customer engagement. By handling tasks like lead generation, CRM management, follow-ups, and phone answering for inbound prospects, it allows in-house teams to focus on closing deals. Additionally, experienced outsourcing providers leverage data-driven strategies, AI analytics, and automation to identify high-potential leads, allowing for higher conversion rates, shorter sales cycles, and increased revenue. Interested in driving your sales further? Book a meeting with our EverHelp sales experts, and we will come up with a unique strategy to reach your revenue goals!

Can small businesses benefit from sales outsourcing with EverHelp?

Yes, even small businesses can benefit from our sales outsourcing. Our team can help cut costs as we take on hiring and training an in-house staff. Our knowledgeable professionals also help automate sales tasks, freeing up your time and workforce to deal with more urgent activities such as building business strategy and working on further product or service development. In general, EverHelp’s sales outsourcing is a helpful solution for those enterprises looking for the opportunity for fast and efficient scaling, while our expert team handles lead nurturing and generation. 

How to choose the best sales outsourcing companies?

To find the right sales outsourcing company for B2B, carefully evaluate the future provider’s industry experience, track record, and range of sales service offerings. Look for companies with proven success in your target market and a strong sales process. To check that, look through their case studies of working with similar businesses. For EverHelp, you can find client's case studies here. We also advise assessing their communication style, technology stack, pricing model, and flexibility. If you are interested in collaborating with our team, you can check out our available partnership models on this page.

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