Everhelp media kit
Media kit
Who are we?
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Everhelp is the Result-as-a-Service ecosystem for customer support, serving digital businesses worldwide across seven industries, including SaaS, eCommerce, and Logistics. The company organizes customer support around the results each business wants to achieve, combining expert teams with its proprietary AI agent, Evly. Everhelp has received more than 10 international awards for business performance and workplace excellence. In 2026, the company was named Outsourcing Partner of the Year by the Business Intelligence Group, won two Gold Stevie Awards for customer service, and ranked #1 among the Top 30 Inspiring Workplaces in Europe.
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Everhelp is the Result-as-a-Service ecosystem for customer support, serving digital businesses worldwide across seven industries, including SaaS, eCommerce, and Logistics. The company organizes customer support around each business’s goals, combining expert teams with its proprietary AI agent, Evly. EverHelp has received 10+ international awards for business performance and workplace excellence, including two Gold Stevie Awards and recognition as the #1 Inspiring Workplace in Europe.
40 words
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Everhelp is the Result-as-a-Service ecosystem for customer support, serving digital businesses worldwide across seven industries, including SaaS, eCommerce, and Logistics. The company organizes customer support around the results each business wants to achieve, combining expert teams with its proprietary AI agent, Evly.
Key highlights in numbers
The year of foundation
2021
Employees worldwide
1K+
Satisfied clients
125+
Retention rate
>90%
Net Promoter Score
45+
team
Our spokespeople
*headshot,
name, position, bio
Nataliia Onyshkevych
Chief Executive Officer
Leads Everhelp as CEO, with 10+ years in customer support and operations
Valentyna Dimova
VP of Support
Leads EverHelp's product area and develops new solutions, bringing 10+ years of experience building products with an entrepreneurial approach.
Andrii Panteleienko
Chief Commercial Officer
Leads Everhelp's global commercial strategy, with 9+ years in B2B and B2C sales and go-to-market strategy.
Iryna Kardashova
Head of Customer Support
Leads Support & Delivery at Everhelp, with 9+ years of experience in customer support operations and team leadership.
Kateryna Protsenko
Head of Operations
Focuses on core operational functions, building efficient internal processes and cross-team communication.
Anna Diakonova
Head of Product
Translates user needs into products that support real business growth, bringing 10+ years of driving product across Fintech and Telecom.
For all media inquiries, please contact us at
sales@ever-help.com
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