EverHelp wins Silver Stevie® Award at the 2026 International Business Awards

EverHelp has won a Silver Stevie® Award in the Best Use of Technology in Customer Service category at the 23rd Annual International Business Awards® (IBAs). The company received the award for helping a SaaS company transform its customer support operations through AI-powered automation, operational redesign, and measurable business results.

The International Business Awards are among the world's leading business awards programs, recognizing organizations, executives, entrepreneurs, and teams from around the globe. The 2026 competition received more than 3,400 nominations from organizations across 82 countries and territories. Winners will be celebrated during a gala ceremony at the Pullman Paris Montparnasse on 28 October.

EverHelp's winning submission showcased how the company helped one of their SaaS clients build a scalable support operation by combining AI, process optimization, and human expertise. The project delivered significant improvements in response and resolution times, customer satisfaction, operational efficiency, and support scalability while reducing overall support costs.

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"Smart automation can turn customer support into a real growth driver. At EverHelp, we use technology to make support faster and more efficient while keeping the human touch where it matters most. I'm proud to see that approach recognized and grateful to the EverHelp team for making it possible." – Nataliia Onyshkevych, CEO of EverHelp

The judging panel highlighted the measurable business impact of the project, particularly the layered use of AI and automation, operational improvements, cost savings, and the company's ability to scale support alongside growing customer demand.

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One judge commented: "This is a highly compelling transformation story with exceptional clarity, scale, and measurable business impact. The combination of AI automation, operational redesign, and strong financial outcomes makes the case stand out. The results are well quantified and credible, showing a mature, end-to-end customer support transformation delivered at enterprise scale.”

More than 300 business professionals worldwide participated in the judging process, evaluating nominations across nine specialized committees during June and July. Winners were selected based on the average scores awarded by the independent judging panels. 

Earlier this year, EverHelp also won two Gold Stevie® Awards in the Stevie Awards for Sales & Customer Service and was named Outsource Partner of the Year by the Business Intelligence Group.

About the Stevie® Awards

Founded in 2002, the Stevie Awards are among the world's premier business awards programs, recognizing outstanding achievements in the workplace. The Stevie Awards include nine international business awards programs and receives more than 12,000 nominations each year from organizations in more than 70 countries and territories.

About EverHelp

EverHelp is a global customer support outsourcing partner with 1,000+ employees delivering empathetic, high-quality, and efficient customer care. By combining human expertise with its proprietary AI agent, Evly, the company helps businesses turn customer support into a measurable driver of retention, revenue, and strategic insight. EverHelp provides multilingual, omnichannel support in more than 30 languages and partners with over 100 clients worldwide.