Entdecken Sie 6 wichtige Kundensupport-Trends für 2025‍

2025 steht vor der Tür und die Trends im Kundensupport ändern sich bereits. Schauen Sie sich an, was hier bleiben wird, was für immer vorbei ist und was bald durchstarten wird.Dies ist ein wahres verstecktes Juwel — ausgegraben, verfeinert und in einem PDF präsentiert.

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Was ist drin

Customers can leave at any moment. So, we made sure your support team always has the right messages for every scenario and every major communication channel.

Ready-to-send messages for every touchpoint

This pack includes retention messages for every part of the customer journey from consideration to post-purchase, so your agents always know what to say and when best to say it.

Scripts for email, live chat, and push notifications

Reach customers where they engage most. In this pack, you’ll find ready-to-use scripts for email, live chat, and app push notifications, so you can cater to your customers’ preferences.

Win-back campaign suggestions

A churned customer doesn’t mean they’re lost forever. We’ve gathered a few emails and push notification scripts to help you win those customers back.

Loyalty promotion options

Turn repeat buyers into dedicated brand enthusiasts using specialized promotional scripts to bring attention to your loyalty programs.

Customer support recovery notifications

Give your agents the basics on how to deal with customers in different scenarios. Our pack includes messages to send when dealing with common issues, angry customers, and service troubleshooting.

Bonus scripts

Re-engaging customers is key to reducing churn. But what about those just browsing? Our bonus scripts give agents secret tools for these tricky moments.