Your trusted support partner

for 96% customer satisfaction
for 45 sec first response time
for 90% customer retention
for 37% user activation rate
for 97% chargeback win rate

Get a dedicated 24/7 customer service partner who speaks your customer language and provides in-depth metrics to fuel business growth in just 28-days.

Talk to us
Chief Operating Officer
Head of Support
QC Delivery Manager
QC Team Lead
Integrations Manager
Delivery Manager
TA Specialist
Support Representative
We make sure each candidate is ideal for your business.

Why choose EverHelp?

Trusted by thousands for rapid, reliable, and effective support. We empower your business by turning customer issues into positive experiences, building trust and loyalty with every interaction.

96%

average quality control score

<8%

average ticket reopen rate

>850K

of tickets solved monthly

<45 sec

first response time

500+

support agents from across the world

97%

disputes resolution rate

All your support needs, covered

Our team ensures a consistent, unified customer experience across every interaction, so your clients feel supported and valued at every touchpoint.

Your Data, Secure and Compliant

Our approach ensures that data and systems are consistently protected, adhering to industry-leading practices and protocols.

PCI DSS Compliance

As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.

GDPR Compliance

Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations.

Ready for reliable customer support that grows with you?

Let’s talk about your needs & goals.
Connect with us

More than just support. EverHelp is your growth partner.

Quality assurance

Ensure consistently high-quality support for your customers with a blend of AI efficiency and human care. Our team receives ongoing training and mentorship, so you can trust that every interaction reflects your brand’s standards.

Product insights

Turn customer insights into action to make your business grow faster. Guided by a product mindset, we help to launch lots of startups.

30+ Languages

Reach new markets and connect with customers in their preferred language. With support in over 30 languages, you can expand globally while making every customer feel understood and valued.

Multichannel support

Meet your customers where they are at their preferred channels. It’s easy to reach out for help whenever and wherever they need it.

24/7 support

Provide round-the-clock responsiveness with a support team that’s available in real time, no matter the hour. With agents operating across time zones, your customers receive prompt, fresh support whenever they need it.

AI Solutions

Enhance your support quality and efficiency with AI-driven solutions, including automated quality checks, smart algorithms, and chatbots. These tools optimize interactions, ensuring quicker, more accurate responses for your customers.

Here’s why clients trust EverHelp

5.0 stars on Clutch

EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.

Sabina Sher
Review from Clutch.co

5.0 stars on Clutch

EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.

Darina Black
Review from Clutch.co

5.0 stars on Clutch

EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.

Marie Sharapa
Review from Clutch.co

5.0 stars on Clutch

We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.

Alina Maximova
Review from Clutch.co

5.0 stars on Clutch

We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.

Julia Klotsko
Review from Clutch.co

5.0 stars on Clutch

Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.

Bogdan Govorun, CFA
Review from Clutch.co

Let’s get started?

Connect with our team to discuss your priorities and start building a support solution dedicated to your growth.